Backdating housing benefit claims
You do NOT have to show that you have a good reason for not having claimed earlier. If you made your request before 1 April your Housing Benefit could be backdated for up to six months. Fill in an online claim You will need to: Include with the claim form a letter or statement explaining why you did not claim earlier. Home visits can be arranged if you are housebound and do not have anyone who can help you.
Working age claimants If you are of working age, your Housing Benefit can be backdated for a maximum of one month. You have been unwell and unable to manage your personal affairs You have experienced a personal trauma or bereavement You have difficulty communicating in English and were not able to ask someone to help you You have difficulty reading or writing and were not able to ask someone to help you You were given information that was incorrect from someone who should know about benefits. You can calculate your state pension age here. When we receive your claim online, we will make two printed copies of it. How to request backdated Housing Benefit If you want to ask for your benefit to be backdated, you will need to say this when you fill in your Housing Benefit claim form. The rules about pension age are not as straightforward as they once were — the age you can claim varies according to when you were born. A request for backdated benefit should be made at the same time as a new claim. This could be from your: An example might be a delay due to someone being in hospital and having no one to help them make a claim on time. Home visits can be arranged if you are housebound and do not have anyone who can help you. If things go wrong If you have not heard from us within 14 days of submitting your backdated benefit claim online, please telephone your area benefits office for advice. Rules for backdating of Housing Benefit The rules about backdating of Housing Benefit are strict and depend on your circumstances: Your claim will only be backdated if you have a good reason see below for claiming late. If we still need more information, we will write to you. These are just examples of things that could have prevented you from claiming earlier. Remember that if you are of working age you can only have the benefit backdated for a maximum of one month. If you made your request before 1 April your Housing Benefit could be backdated for up to six months. How to contact us Tower Hamlets operates as a centralised benefit claims processing service and a dedicated benefits call centre both based at the Town Hall where all postal, email and telephone enquiries should be directed. You will need to check the details that you have supplied, and sign and return one copy to the benefits service. Include with the claim form a letter or statement explaining why you did not claim earlier. This is something that would stop a person making a claim on time. Failing to claim on time through carelessness or indifference would not be considered good cause. You should also send any supporting evidence with this copy. Fill in an online claim You will need to: Enclose any evidence you have to back up your request. Complete a backdated housing benefit claim online.
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